Blac Label Hair

Before You Book

Booking
Information.

Please read all the information below carefully before making a booking. By securing an appointment, you agree to our studio terms.

15th
Appointments released each month
Mon – Sun
Available booking days
£20
Non-refundable deposit

Studio Policies

Everything you need to know.

01

Opening Hours

  • Appointments are released on the 15th of each month.
  • Appointments are available Monday – Friday: 6:30pm – 9pm, and Saturday & Sunday: 9am – 6pm.
  • Any appointments made outside of these hours are subject to a £20 out of hours fee.
02

Hair Available for Purchase

  • Hair is available to purchase from our collection.
  • Shop our premium hair collection and receive 30% off your install.
  • Hair must be purchased at least 2 weeks prior to your appointment to ensure availability and preparation.
03

Deposit & Rescheduling

  • A £20 non-refundable deposit is required to secure your appointment.
  • Bookings are confirmed once the deposit has been received.
  • If you need to reschedule, please provide at least 48 hours notice.
  • Deposits can be transferred once within the same month.
  • Missed appointments or late cancellations will result in loss of deposit.
04

Arrival & Late Policy

  • Please arrive on time to ensure a smooth and relaxed experience.
  • A 10 minute grace period is allowed.
  • After 15 minutes, a £10 late fee will be applied.
  • Arrivals beyond 25 minutes may result in cancellation of the appointment.
05

Hair Preparation

  • Hair must be neatly cornrowed prior to your appointment unless you have booked this as an add-on.
  • If you have booked for a wash service, please ensure your hair is fully detangled beforehand.
  • You are welcome to bring your own shampoo and conditioner if preferred.
  • Hair must be at least 4cm long for a wash and cornrow service.
06

Hair Drop-Offs

  • All hair must be dropped off at least 3 days prior to your appointment to allow enough time for customisation.
  • You may send your hair via post. Please ensure it is tracked and signed for, and that you provide delivery updates.
  • Your package must also include your name, appointment date and time, and the service booked.
  • Please ensure hair is clean and free from glue or product build-up before drop-off.
  • Late drop-offs may result in your appointment being rescheduled.
  • If I am able to still accommodate, an emergency fee of £10 – £20 will be added depending on the service.
07

Payment

  • The remaining balance is due on the day of your appointment and must be paid in cash.
08

Plus Ones

  • To maintain a calm and professional environment, appointments are for clients only unless agreed in advance.
09

Refunds

  • All services are non-refundable.
  • If you have any concerns, please get in touch within 24 hours so they can be reviewed.
  • I am not liable for any concerns raised after 24 hours.
10

Agreement

  • By booking, you agree to all terms listed above.

Ready to Book?

Secure your appointment.

Appointments are released on the 15th of each month. Have a question? Reach out on WhatsApp or email before you book.

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